For a website takeover enquiry in London, the first step is the same as anywhere else: establish the domain, hosting, website platform, access and the specific problem that prompted the change.
Take responsibility first, sell later
The first job is to understand the site you already paid for. We establish the platform, domain, hosting, DNS, email, backups, administrator access and important third-party services before making changes or recommending replacement.
We will tell you if the website is not worth repairing
Smarter Search was built around giving the customer the advice that benefits them, not the advice that creates the biggest invoice. If the existing website is perfectly serviceable, we keep it. If we think spending money repairing it would be poor value, we say so plainly and explain why.
Most small business websites do not need a monthly maintenance retainer
A typical service business may only ask for one or two content changes in a year. In those cases there is little benefit in paying a monthly support fee simply to be on a plan. Changes can be handled when they are actually required, while larger or busier sites can have a support arrangement matched to their workload.
Email can move — but it does not have to
We can take over email hosting where that makes sense. If the business already uses a dedicated service such as Google Workspace or Microsoft 365 and it is working well, there is usually no reason to move it simply because the website provider changes.