Renewal price jumped
The hosting cost no longer makes sense for the website you actually run.
We move the website without treating the domain, email and server as though they are all the same thing. The replacement hosting is prepared and tested first, DNS is changed only when the new copy is ready, and live business migrations can be scheduled overnight to minimise disruption.
Send us the website and a short description. We’ll take a look before we reply.
Sometimes the website is perfectly usable and the infrastructure around it is the problem.
The hosting cost no longer makes sense for the website you actually run.
The current server or package is struggling with the site and its workload.
The website regularly becomes unavailable or unreliable during important trading periods.
You cannot get useful technical help when the hosting itself is causing problems.
Your site is sitting inside somebody else's hosting account and you want a clearer arrangement.
eCommerce, traffic, databases or an application now need more suitable infrastructure.
This is how we avoid the classic hosting migration where the website comes back but email, forms or another business service quietly stops working.
Our rule: we do not change nameservers first and ask questions afterwards.
Map the current host, domain, DNS, email and server requirements.
Build the replacement cPanel or custom server environment around the real requirements.
Move a working copy of the website, database and required configuration before touching live DNS.
Check pages, forms, SSL, database functions and application behaviour on the new server.
Change DNS at the agreed time — often overnight or outside normal trading hours.
Check the live site after cutover while keeping the old hosting available temporarily where practical.
The replacement site is prepared during normal working time without disturbing the live site. Where the project suits it, the DNS cutover and final checks can then be scheduled outside the customer's normal trading hours.
DNS is distributed across the internet, so nobody can honestly promise every visitor worldwide changes server at the exact same second. Preparing the new environment first and retaining the old copy during the transition is how we keep the practical impact low.
Migration onto a suitable Smarter Search hosting package does not carry a separate website migration fee.
For normal brochure and local service websites that do not need specialist server infrastructure.
For WooCommerce and other online shops that need more resources than a basic brochure site.
For applications, high-traffic websites, large databases and systems with specific server requirements.
Additional 5GB email-storage blocks are £9.99 per year. Once the amount of stored business email starts becoming substantial, we will normally recommend moving mail to a dedicated hosted-email platform instead.
If the business is already using Google Workspace, Microsoft 365 or Zoho Mail successfully, we usually leave it exactly where it is. We document and preserve the DNS records while moving only the website hosting.
If the mailboxes are currently attached to the old web-hosting account, we can migrate them too when that is the sensible route.
The domain registration account, DNS, website hosting and email can all be separate. If the business already controls its own domain account and there is no problem with the registrar, we can normally leave it there and change only the DNS records needed for the new hosting.
This separation also makes future supplier changes easier because the business retains control of the asset that everything else depends on.
No. If your website is moving onto a suitable Smarter Search hosting package, we do not add a separate website migration charge. Any unusual third-party costs or specialist work would be explained before the move.
We build and test the replacement environment before changing DNS and can arrange the final switch overnight where appropriate. DNS propagation means a zero-second global cutover cannot be guaranteed, but the process is designed to keep disruption very small.
Not if the migration is planned properly. We identify where email is hosted and preserve the required DNS records. Google Workspace, Microsoft 365 and Zoho mail can normally stay exactly where they are.
Standard packages include cPanel access, SSL, backups and email hosting as part of the package, with server resources appropriate to the type of website. Mailbox storage includes 10GB; additional 5GB blocks can be purchased for £9.99 per year.
Once a business needs significantly more mailbox storage, we normally recommend a dedicated hosted-email service such as Zoho Mail, Google Workspace or Microsoft 365 rather than continually expanding website-hosting mailboxes.
Yes. Larger websites and applications are quoted around their actual requirements and can use VPS, dedicated servers, Node.js, NGINX or other custom server configurations where appropriate.
Usually not. Changing hosting and changing domain registrar are separate decisions. If the domain account is already controlled by the business and works well, it can normally stay where it is while DNS is pointed to the new hosting.
Give us the domain, current host, platform, access, email arrangement and the reason you want to move. We can inspect the public website and think through the likely dependencies before the appointment.