Smarter Search supports existing WordPress websites from tiny content edits through to troubleshooting, WooCommerce, custom plugin development and larger technical changes. Most jobs are quoted at a fixed price. Work outside the agreed quote is charged at £30 per hour.
For a wordpress support enquiry in Reading, the first step is the same as anywhere else: establish the domain, hosting, website platform, access and the specific problem that prompted the change.
We look at the request, establish what is involved and quote the agreed work. If something genuinely additional comes up that was not part of the quote, we explain it first and charge that extra work at £30 per hour.
Changing a phone number, replacing images, updating a service page or fixing a form can be perfectly legitimate jobs. We do not require every enquiry to turn into a redesign or monthly maintenance package.
WooCommerce, membership functionality, custom themes, integrations and bespoke plugin development are all within scope. If WordPress can sensibly support the requirement, we are happy to assess it.
One-off quoted work can often be completed on an existing hosting platform when suitable access is available. If Smarter Search is expected to take ongoing responsibility while the website remains on third-party hosting, that is handled under a paid monthly support agreement on a 12-month rolling contract, priced for the site and support required.
The public WordPress checker can compare any WordPress and plugin versions the website exposes publicly. We can also offer a free website and SEO report so even a tiny support request can reveal larger issues worth knowing about — without obliging the customer to buy more work.